Admin – Administrator role in WorkApps Enterprise Account
Admin – Account Setup
Guest Group Chat
Admin – Employee Account Deactivation
Admin – Digital Attendance
Single Conversation Page
Face Match
Admin – Enable and Disable Location Services for your organisation
Admin – Announcements
Admin – Drafting a WorkApps Memo to employees
Admin – Employee Management
Admin - Enterprise Security Features
Memo
Text Messaging OR Chat
Reporting Manager
Message and Status
Instant Messaging and Video Calling
Your Own Branding on WorkApps
Chat Notifications
Video Call – How to use video platform for different user cases
Audio Call
Profile - Manage your WorkApps Enterprise Chat Account profile
Contacts
WorkApps Chat Only Users
Microsoft Active Directory Integration into WorkApps Chat Platform

Admin – Announcements

What are WorkApps Memos?

Using WorkApps Memo feature; you can broadcast Rich Media OR Plain Simple text Messages format to any number of Employees & contacts.

How can I send a quick announcement to all my Organisation employees?

An admin of the WorkApps Enterprise Chat Account can broadcast messages by going to -> Click on + New button from top left hand corner -> Select Memo sub tab -> Enter Subject Line & Enter text -> Click on Preview Memo to view it to see how it will look-alike -> Click on "Select Users" to select audience of the Memo. Send it to all OR selected employees. -> Turn on "Allow sharing of Memo" to make it available on internet so that people who are NOT registered with WorkApps can also view it if they have this link -> Click on "Send Memo". Employees will get a notification on their Mobile devices.

You can view a detailed read receipt report on who viewed it & when.

Who can send Memos in WorkApps Enterprise Chat Account?

Only Employees with Admin access can send it. Memo Reports are shown to the admins who have created it.

How the Mobile Users are notified when a Memo is sent to them?

Click on the "Send Memo" button, employees receives a notification on their Mobile devices about this new memo. 

Can I send rich text format in a WorkApps Memo to the employees?

Yes Absolutely! You can add YouTube Link, add inline images, and make text as links. You can format it the way you can in word processor applications like MS word or Google docs.

Can I get a detailed report of Memo; about read & un-reads etc.?

Yes you can! You can view a detailed read receipt report on who viewed it & when.

Can I make a WorkApps Memo Public & make it available for everybody on the internet?

Yes you can! Go to -> Click on + New button from top left hand corner -> Select Memo sub tab -> Enter Subject Line & Enter text -> Click on Preview Memo to view it to see how it will look alike -> Click on "Select Users" to select audience of the Memo. You can also send it to all OR selected employees. -> Here comes the important part to make it available to all on internet. Turn on "Allow sharing of Memo" to make it available on internet so that people who are NOT registered with WorkApps can also view it if they have this link -> Click on "Send Memo" -> Go to Memo Tab -> Click on the Memo that you just sent -> on the right hand side on top you will see the link with Make public setting and the Copy icon. Click on the copy icon to copy it and then share with your audience outside Organisation and make it public.

Can I make a WorkApps Public Memo private? What happens to the page who outside my organisation clicks the URL to view it?

To make an existing Memo back to Private go to Memo Tab -> Click on the Memo that you just sent -> on the right hand side on top you will see the link with Make public setting and the Copy icon -> Click on the Setting & move it back towards left. The Memo will be back to private mode again. People who already have seen it on the browser using a link won’t be able to see it if they re-visit. Organisation Employees selected while sending will still be able to see it. Memos once sent cannot be revoked.

Can I download a detailed Report in an excel format for a WorkApps Memo sent to employees?

Yes you can! You have to be the owner of the Memo to download the report. To download the report -> Go to Memo Tab -> Click on the Memo that you just sent -> On the right hand side on top, you will see the link with Make public setting -> Just below that click on the link "Report" an excel format will be available for download from here.